Guidewire is a Great Place to Work

We appreciate the dedication and talents of our staff as the source of our success. We support our staff by offering professional development opportunities, rewarding and engaging work, and recognition of accomplishments. We are committed to promoting from within

We offer entry-level opportunities for candidates interested in exploring opportunities in the field of human services. We offer a comprehensive Direct Support Training Program to help jumpstart this new experience.

We have part-time and full-time opportunities. We offer 24/7 care to our clients and our positions can accommodate a variety of scheduling needs. We have 40 programs located throughout Western Mass including Greater Springfield and the Berkshire county.

Group Health Insurance: We offer single coverage, double and family coverage to full time and ACA Eligible employees. The employee’s contribution to the benefit will be 50% of the cost for the first two full fiscal years, 40% for the third and fourth years and 30% from the fifth year on. The benefits will become effective on the first day of the month following two months of full time employment.

Group Dental Insurance: We offer single coverage and family coverage to full time employees. The employee’s contribution to the benefit will be 50% of the cost for the first two full fiscal years, 40% for the third and fourth years and 30% from the fifth year on. The benefits will become effective on the first day of the month following two months of full time employment.

Short Term Disability Insurance: Full time employees are eligible effective the first of the month following 60 days. The plan covers employees on the 15th day of the accident or illness and remains in effect for 13 weeks. Employees pay 100% of the premium which can be as low as $2.91 – 4.94 per week (for a benefit of $200 per week, dependant upon age). Long Term

Disability Insurance: Full time employees are eligible effective the first of the month following 60 days. The plan covers employees on the 91st day of the accident or illness and remains in effect for the time period designated by the physician up to a maximum payment period of the employees’ social security normal retirement age. Employees pay 100% of the premium which can be as low as $0.30 – $3.08 per week (for a benefit of $800 per month, dependant upon age).

Term Life Insurance: The agency has a Term Life Insurance plan available to full time employees. FT employees are eligible effective the first of the month following 60 days. The plan is also available for spouses of employees and children of employees. Employees pay 100% of the premium which can be as low as $0.21 per week (for $10,000 employee coverage, dependant upon age).

Vision Insurance Plan: The agency has a voluntary vision insurance plan available to full time employees that offers significant discounts on prescription eyewear and contact lenses.

Employee Assistance Program: Boston Mutual’s “Work-Life” Employee Assistance Program is available to all of our employees. This is a confidential employee assistance program, provided through our insurance carrier, offering support and guidance through professional counselors. Services offered include and are not limited to stress, anxiety, depression, life transitions, bereavement, divorce/separation, conflict resolution, substance abuse, work-life counseling and more. This service is available 24/7.

401K: The agency has a 401K plan available to all employees who have been employed for a minimum of 3 months and are at least 18 years of age.

Vacation Time: Full time employees Personal/Sick Time: Full time employees receive an annual allotment of Personal Sick Time. Part time and relief employees accrue 1 hour for every 30 hours worked, up to a maximum of 40 hours in the fiscal year.

Holidays: New Years Day, Martin Luther King Day, Presidents Day, Memorial Day, The 4th of July, Labor Day, Columbus Day, Thanksgiving, the day after Thanksgiving and Christmas.

Our Mission Statement

We are a human service agency supporting people with disabilities in community settings.  We accept people for who they are and never give up on their potential.  We believe in positive, unconditional regard and provide an environment where acceptance is the only option.

What Does A Guidewire Employee Look Like?

Our employees are compassionate with caring dispositions and enjoy engaging in our community with clients. We are team oriented and collaborative. We offer up professional and positive communication. We value trustworthiness and accountability.

What is Our Hiring Process?

We receive a great number of applications and we hope to contact everyone, but that’s not typically possible.  We welcome phone calls to confirm receipt of your application and contact candidates selected for an interview. Selected candidates will receive a conditional offer of employment while we conduct references and background checks.

Upon a conditional offer of employment, candidates are scheduled to attend our New Employee Orientation. Orientation is held monthly. Generally, new hires attend a first week of 30-35 hours of required training. These trainings are conducted in administrative locations and held Monday through Friday during day office hours.  Our second week of training is also held during day office hours and usually consists of three 6-hour days of medication administration classes. Upon completion of new hire training, most new hires are formally approved by Human Resources to begin their regular employment.

Current Job Openings